Acceptable Use Policy

1. Scope

This Policy applies to everything you do on the Service, including the prompts and reference material you submit, the content you generate, how you use or distribute that content, and how you administer a workspace.

If you use the Service through a workspace, the workspace owner is responsible for the conduct of its members. A violation by any member may result in action against the entire workspace.

You must be at least 18 years old to use the Service.

2. Prohibited content

You may not use the Service to create, upload, generate, store, or distribute content that falls into any of the categories below.

2.1 Child safety

Absolutely prohibited, with no exception:

• Any sexual or sexualised depiction of a minor, real or generated
• Content that sexualises childhood or presents minors in a sexualised context
• Any use of a minor’s likeness in intimate, suggestive, or exploitative content

Violations in this category result in immediate permanent termination without refund. We report suspected child sexual abuse material to the relevant authorities and preserve associated records.

2.2 Sexual and intimate content

• Pornographic, sexually explicit, or sexually gratifying content
• Nudity or sexualised depictions of a real, identifiable person
• Intimate imagery of any person created or shared without their consent
• Content that removes, alters, or simulates the removal of clothing from a real person

2.3 Likeness, identity, and impersonation

Because some features let you upload or animate a real person’s photo, including Motion Control, the Image Editing Suite, and Design Board, these rules apply specifically:

• You may not upload or use the face, body, voice, or likeness of any real person without that person’s clear, informed, and documented consent
• You may not generate content depicting public figures, politicians, celebrities, government officials, or other identifiable individuals in a way that could reasonably be understood as real
• You may not impersonate any person or organisation, or create content that falsely suggests a person said, did, or endorsed something
• You may not create content intended to defame, harass, humiliate, blackmail, or intimidate any person
• You may not use the Service to circumvent identity verification, biometric authentication, or Know Your Customer processes anywhere

By uploading an image containing a person’s face, you represent and warrant that you are that person, or that you have obtained their explicit permission for the use you intend.

2.4 Deception and fraud

• Synthetic media created to deceive, including fabricated news, evidence, or documents
• Content designed to manipulate elections, undermine democratic processes, or spread political disinformation
• Fraudulent, counterfeit, or scam material, including fake identification, financial instruments, or credentials
• Content that misrepresents AI-generated output as an authentic photograph or recording in a context where this would mislead or cause harm

2.5 Violence, hate, and extremism

• Content promoting, glorifying, or inciting violence, terrorism, or violent extremism
• Content that promotes hatred against or dehumanises individuals or groups on the basis of race, ethnicity, religion, nationality, disability, gender, gender identity, sexual orientation, or any other protected characteristic
• Graphic depictions of real violence, gore, or death intended to shock or distress
• Content that promotes, encourages, or provides instruction for self-harm, suicide, or disordered eating

2.6 Illegal and regulated activity

• Content that is illegal under Indonesian law or under the laws applicable to you
• Content promoting illegal drugs, weapons, explosives, or other regulated goods
• Content facilitating human trafficking, exploitation, or the sale of persons
• Content that infringes copyright, trademark, or other intellectual property rights, including reproductions of protected characters, logos, or branded material

3. Prohibited conduct

Separately from what you generate, you may not:

• Attempt to bypass, disable, or circumvent our content safeguards, filters, or usage limits, including by obfuscating prompts or splitting a prohibited request across steps
• Reverse engineer, scrape, or attempt to extract the underlying models or system prompts
• Resell, sublicense, or provide access to the Service to third parties except as expressly permitted under your plan
• Use automated means to access the Service outside of any official API
• Share account credentials, or create multiple accounts to evade limits, suspensions, or free-tier restrictions
• Interfere with the operation, security, or integrity of the Service
• Use the Service in any way that could expose us to legal liability or regulatory action

4. Your responsibilities

You are responsible for the content you submit and generate, and for how it is used afterwards.

You must ensure you hold all necessary rights to any material you upload, including photographs of people. You must comply with all laws that apply to you, which may differ from Indonesian law depending on where you are located and where your content is published.

Where you publish AI-generated content in a context where its origin matters, we encourage you to disclose that it was generated with AI. In some jurisdictions this is a legal requirement.

5. Monitoring and enforcement

We screen submitted prompts and uploaded images for sexual and explicit content before they are processed, using automated systems. Beyond that, we are not obliged to monitor all content, but we may review prompts, uploads, and generated output where we consider it necessary to enforce this Policy, comply with the law, respond to a report, or protect users and third parties.

Where we identify a violation, we may take any of the following steps, at our discretion and without prior notice where the circumstances warrant it:

• Refuse or block a specific generation request
• Remove or restrict access to content
• Issue a warning
• Suspend the account or the entire workspace
• Terminate the account permanently, without refund of unused tokens or subscription fees
• Preserve and disclose records to law enforcement or other authorities where required by law or where we believe there is a risk of serious harm

The severity of the response depends on the nature of the violation. Violations involving child safety, non-consensual intimate imagery, or credible threats of harm result in immediate termination.

6. Reporting a violation

If you believe content generated using the Service violates this Policy, or that your own likeness has been used without your consent, contact us at abuse@gamgen.ai.

Please include as much detail as you can, such as where the content appears, what the violation is, and any identifying information.

Non-consensual intimate imagery. If you report that intimate imagery of you has been created or shared without your consent, we will act on it as a priority and will remove the content and any copies within 48 hours of receiving a valid report. You do not need to hold an account with us to make this report.

Intellectual property. Rights holders may submit infringement claims to legal@gamgen.ai.

7. Questions

Questions about this Policy can be sent to support@gamgen.ai.